Product & Technical Manager – Polygood® Materials
About position:
The Good Plastic Company is an international producer of sustainable surface materials made from 100% recycled and recyclable plastic under the Polygood® brand. Our panels are used in modern, eco-conscious furniture and interior/exterior designs. Since 2018, we have transformed plastic waste into innovative, sustainable materials, delivering over 2,000 projects for clients such as Nike, Adidas, McDonald’s, LUSH, and renowned architectural practices like Gensler, Perkins&Will, HDR, and MVRDV.
With a team of over 80 professionals across 6 locations and 2 manufacturing sites, we serve clients worldwide, from Tokyo to San Francisco, advocating for sustainability and introducing the architectural and design (A&D) market to the unique benefits of recycled plastic.
As our projects grow in complexity and technical demands, we are seeking a Product & Technical Manager to join our team and take ownership of the technical aspects of working with Polygood® materials.
Key Responsibilities
- Gain a deep and evolving understanding of Polygood® materials, including composition, behavior, and fabrication techniques.
- Act as a go-to technical expert for clients, fabricators, and partners. Provide training and support on cutting, joining, bending, finishing, and mounting the material workability.
- Build and maintain a trusted network of qualified fabricators for Polygood®, including setting terms, providing training, and ensuring they have the support and resources to deliver projects and remain satisfied with the material workability.
- Write clear, user-friendly instructions – from handling guides to installation manuals, best practices, and disclaimers – tailored to fabricators, designers, and installers. Lead creation of compelling video tutorials and visual instructions.
- Run material tests to evaluate performance, test compatibility with new applications, and troubleshoot technical issues.
- Support sales and marketing teams with technical insight and assist in developing product messaging grounded in material science and fabrication knowledge.
- Serve as a technical contact point for architects, designers, millworkers, and fabricators – with a strong understanding of their processes, priorities, and industry standards.
- Manage technical feedback and reclamations, investigate issues, and provide well-documented, effective solutions to ensure client satisfaction.
Ideal Candidate Profile
- At least 5 years of experience in a technical role related to solid surface or other surface materials, millwork, furniture fabrication, or interior architectural products, combined with a Bachelor’s degree.
- Excellent written and verbal communication skills. As most of our clients are based in US and the US, occasional flexibility to respond during their business hours may be required.
- Experience working with materials such as solid surface, plastic, or laminate panels, with a strong understanding of processes like CNC machining, bonding, sanding, and mounting.
- Ability to explain technical processes clearly and confidently to both specialists and non-specialists.
- Experience writing manuals or guidelines, or the ability to turn technical information into clear, structured formats.
- Familiarity with the architectural and design industry, with the ability to collaborate effectively with architects, designers, millworkers, and fabricators.
- Capable of managing multiple inquiries, prioritizing tasks, and driving projects forward independently.
- Experience working closely with teams across sales, marketing, and production.
What we offer
- A dynamic and meaningful role in a fast-growing company driving sustainability in design.
- Hybrid work environment, with up to 25% travel and remote work flexibility.
- Equal opportunity employer.
- Opportunities to work with global brands and innovative projects.
- A collaborative and international team environment with room to grow.
- Competitive salary and benefits package.
Join Us!
If you’re passionate about sustainable materials, skilled at bridging product and client needs, and want to make a global impact, we’d love to hear from you.
How to apply:
Please note that we are only accepting applications from individual candidates; submissions from agencies will not be considered. To apply, please include an up-to-date resume and a cover letter explaining your suitability for and interest in the position. Use the following subject line for your email: “Product & Technical Manager_Polygood® Materials_Name Surname”. Applications without a cover letter will not be considered.