FAQ

Materials and workability

Q:

What plastic types do you use for production of your panels?

A:

We use Polystyrene (PS), High Impact Polystyrene (HIPS), Polypropylene (PP), Polyethylene (LDPE, HDPE), Polyethylene terephthalate (PET/PETG) and ABS. We also use mixed PE and PP.

Q:

Does your material have a particular smell?

A:

No, the raw material was previously sorted and washed, so there is no smell.

Q:

Are your panels applicable for indoor or outdoor use?

A:

Both. The panels are water resistant and rot-proof.

Q:

Can you make a product or a panel out of my own plastic waste?

A:

Most of the time we can. The plastic needs to be thoroughly washed and be of one type (unless it is PE + PP mix). We can conduct a bespoke project/ test on with your plastic – please contact us for more details.

Q:

What about the fire resistance of the panels?

A:

Our products are not currently fire-resistant. We are working through R&D with additives to produce a fire-resistant line of panels.

Q:

Are your panels UV-resistant?

A:

Yes, but to protect the colour for long-term outdoor use please specify this criterion to our Sales team while making an order so that we can add additional compounds during manufacture.

Q:

What sizes of panels do you offer?

A:

We offer panels of 1m x 1m size and standard thicknesses of 10mm, 15mm, and 20mm. Contact us for other requirements.

Q:

Can I order a panel bigger/smaller than 1 x 1m?

A:

You can order smaller sheets. We will shortly launch production with 1x2m and larger sheets.

Q:

Can I paint the panels?

A:

We do not recommend this. You can order sheets in any desired colour from our portfolio or contact us regarding bespoke requirements, so there is no more need for painting.

Q:

How do I cut the panels?

A:

With CNC, woodworking sawblades, router or water cutter.

Q:

Can I order any colour?

A:

For our bespoke pattern design service we will look for raw materials with a colour as close as possible to your request. However, if an exact colour is not available we will combine other available colours or pigments to make a close match to your request. Please specify your desired bespoke colour/pattern in advance when ordering.

Q:

Is it scratch free?

A:

Our panels have medium to high scratch resistance depending on the material chosen.

Panel applications

Q:

Who is the target audience for the panels?

A:

Product Designers, Furniture Producers, Interior Designers, Architects, and Construction Contractors.

Q:

Can you assemble objects I want to construct out of your plastic panels?

A:

Yes, we can. Please get in touch with us via the contact page to discuss the details of your project with our in-house architecture and design team.

Q:

What can I produce from the panels ?

A:

Furniture items for the Office, Retail, Hospitality and Residential sectors: think of tables, chairs, shelves, bar tables, displays, bar façades, reception desks, kitchen surfaces, wall and floor tiles, artwork and many more. Ultimately, only your imagination is the limit.

Q:

Can I make products which are not listed in the FAQ, for example, a door?

A:

Yes, it is possible. But our suggestion is to consult with materials and product design specialists or send a question to our design department using the Contacts form.

Maintenance

Q:

Do you provide a usage and maintenance manual?

A:

Yes, please refer to the Material page of the site.

Ordering

Q:

Where can you deliver orders? Only in NL?

A:

We can ship internationally. The cost of delivery will differ per destination.

Q:

What is the payment term for a received invoice?

A:

We currently work exclusively on a prepayment basis, so there is 1 week to pay for a received invoice.

Q:

What discounts are possible?

A:

A discount of 40% applies to orders of 100+ sheets. Other volume-based and repeat business discounts may apply.

Q:

How long will I have to wait to receive an order?

A:

Usually, it takes 1-2 weeks depending on the size of your order.

Q:

How do you receive payment?

A:

We receive payments via wire transfer to our bank account or PayPal. You can also pay with your debit/credit card in our factory.

Q:

Can you provide me with cutting services or change the shape of a panel?

A:

Yes, please contact our sales team to share your specifications and requirements while ordering.

Ordering

Q:

Can I order a sample? How?

A:

Yes, for sample requests please refer to the Samples page.

Q:

Do you send samples for free?

A:

The sample pack (all 6 patterns) costs €50 and shipping to EU countries is free. If you make an order after purchasing samples we will deduct this amount from the total price.

Bespoke design & projects

Q:

Can you create a bespoke pattern for materials?

A:

YES.

Q:

What is the procedure?

A:

Step 1: Share your project idea (preferably with a drawing of a desired pattern) with our Sales team.

Step 2: We start an R&D project if the project is approved.

Step 3: Finalising manufacture and shipping the order.

Q:

What are the lead times?

A:

The average lead time for a bespoke project is 3 weeks.

Q:

What are the costs for individual orders?

A:

Please contact our Sales team.

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