FAQ

Materials and workability

Q:

What plastic types do you use for production of the panels?

A:

We use Polypropylene (PP), Polyethylene (LDPE, HDPE), ABS. We are going to test Polystyrene (PS), Polyethylene terephthalate (PET). We use mixed PE and PP as well.

Q:

Does your material have a specific smell?

A:

No, the raw material was previously sorted and washed, so there is no specific smell.

Q:

Are your panels applicable for indoor or outdoor use?

A:

Both.

Q:

Can you make a product or a panel out of my own plastic waste?

A:

Most of the time we can. The plastic needs to be thoroughly washed and be of one type (unless it is PE + PP mix). We can conduct a bespoke project/ test on with your plastic- please Contact us for more details.

Q:

What about the fire resistance of the panels?

A:

Now our products are not fire-resistant. It can be very fire-resistant when add special compounds in it. Now we are in a stage of R&D to produce fire-resistant line of panels.

Q:

Are your panels UV-resistant?

A:

Yes, but to protect the color for a long-term outdoor use, please specify this criteria to our Sales team while making an order so we add special compounds during manufacture.

Q:

What sizes of panels do you offer?

A:

We offer panels of 1m x 1m size and thickness of 5mm, 10mm, 15mm, 20mm, 25mm and 30mm.

Q:

Can I order a panel bigger/smaller than 1 x 1m?

A:

You can order smaller sheets. Unfortunately, now we do not have an opportunity to make bigger sheets, but in the next quarter we will launch panel production of 1 x 2m size.

Q:

Can I paint the boards? Sheets?

A:

We do not recommend this. You can order sheets of a desired color from our Material portfolio or bespoke so there in no more need to paint it.

Q:

How do I cut panels?

A:

With CNC, woodworking sawblades, router and water cutter.

Q:

Can I order any color of the panel?

A:

For our Bespoke pattern design service we will look for raw material with a color which is the closest possible to your request. However, is a certain complex color is not available we will improvise with other available colors to make it a close match to your request.
Please specify desired bespoke pattern design in advance when ordering.

Q:

Is it scratch free?

A:

Panels are medium scratch-free.

Panel applicabilities

Q:

Who is the target audience for the panels?

A:

Product Designers, Furniture Producers, Interior Designers, Architects, Construction Contractors

Q:

Can you assemble the element I want to construct out of plastic panels?

A:

Yes, we can. Please get in touch with us via Contact page to discuss details of your project with our architect.

Q:

What can I produce from the panels ?

A:

Furniture items for Office, Retail, Hospitality and Residential segments: Think of tables, chairs, shelves, bar tables, displays, bar façade, reception desks, kitchen surface, wall and floor tiles, artwork and many more.
Ultimately, only your imagination is a limit.

Q:

Can I make some products which are not listed in FAQ, for example, a door?

A:

Yes, it is possible. But our suggestion is to consult with proper specialists or you can send your question to our Design department in Contacts form for reviewing your project.

Maintenance

Q:

Do you provide usage and maintenance manual?

A:

Yes, please refer to a page – Material

Ordering

Q:

Where can you deliver orders? Only in NL?

A:

We can ship internationally. The cost of delivery will differ per destination.

Q:

What is the payment term for a received invoice?

A:

We work on prepayment basis, so there is 1 week to pay for a received invoice.

Q:

What discounts are possible?

A:

40% discount is available for orders of 100+ sheets.

Q:

How long will I have to wait to receive an order?

A:

Usually, it takes 1-2 weeks depending on volume of your order.

Q:

How do you receive payment?

A:

We receive payments via a transaction to our bank account and PayPal. You can also pay with your debit/credit card in our factory.

Q:

Can you provide me with cutting services or change the shape of a panel?

A:

Yes, please contact our sales team to share your specifications and requirements while ordering.

Ordering

Q:

Can I order a sample? How?

A:

Yes, for samples’ ordering requests, please refer to a page -Samples

Q:

Do you send samples for free?

A:

The sample pack (all 6 patterns) costs 50€ and shipping to EU countries is FREE. If you make an order after purchasing samples, we will deduct this amount from a total price.

Bespoke design & Projects

Q:

Can you create a bespoke pattern for materials?

A:

YES.

Q:

What is the procedure?

A:

Step 1: Share your project idea (preferably with a drawing of a desired pattern) with our Sales team.

Step 2: We start an R&D project if the project is approved.

Step 3: Finalizing manufacture and shipping the order.

Q:

What are the lead times?

A:

An average lead time for a bespoke project is 3 weeks.

Q:

What are the costs for individual orders?

A:

It should be discussed individually with our Sales team.

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