FAQ

Materials and workability

What plastic types do you use for production of your panels?

We use Polystyrene (PS/HIPS), Polypropylene (PP), Polycarbonate (PC), Polyethylene (LDPE, HDPE), Polyethylene terephthalate (PETG), Acrylic (PMMA) and ABS. We also can use mixed PE and PP.

 

Does your material have a particular smell?

No, the raw material is previously sorted and washed, so there is no smell.

 

Are your panels suitable for indoor or outdoor use?

Both. The panels are water resistant, UV-resistant and rot-proof.

 

Can you make a product or a panel out of my own plastic waste?

We are able to conduct a test using your raw material and based on the result we could confirm whether we can produce bespoke panels from your plastic.

The plastic needs to be thoroughly washed. Please contact us for more details.

 

What about the fire resistance of the panels?

PS and PETG panels can be certified for class B fire resistance. Other panels can be certified class E.

 

What sizes of panels do you offer?

We offer panels of 1000x1000mm size and standard thicknesses of 10mm, 15mm, and 20mm. We can also produce panels with thicknesses from 5 to 40mm on demand. Contact us for other requirements.

 

Can I order a panel bigger/smaller than 1000x1000mm?

You can order smaller panels. We will shortly launch production with 1x2m and larger sheets.

 

How do I cut the panels?

The material can be machined, drilled, cut (CNC, woodworking sawblades, router and waterjet), sanded, heat formed, glued, and fixed with screws as well as adhesives.

 

Is it scratch free?

Our panels have medium to high scratch resistance depending on the material chosen.

Panel applications

What are the main applications of your panels?

Product design, furniture production, interior design, architecture and construction.

 

Can you assemble objects I want to construct out of your plastic panels?

We are not currently able to provide this service. However, contact us if you would like a referral to a suitable service provider.

 

What can I make from the panels?

Furniture and other interior/exterior elements for the commercial, retail, hospitality and residential sectors: think of tables, chairs, shelves, bar tables, displays, bar façades, reception desks, kitchen surfaces, wall and floor tiles, artwork and many more. Ultimately, only your imagination is the limit.

 

Can I make products which are not listed in the FAQ?

Yes, by all means. We suggest that you contact us in order to consult our materials and product design specialists.

Maintenance

Do you provide a usage and maintenance manual?

Yes, please refer to the Workability page of the site.

Ordering

Can I order a sample? How?

Yes, for sample requests please refer to the Products page and choose the samples you prefer.

 

Do you send samples for free?

Our standard sample pack (all 9 patterns from our core collection) costs €30 + €9.99 shipping to the EU and UK inc. VAT (€24.79 + €8.26 ex. VAT). If you make an order after purchasing samples we will deduct this amount from the total price.

 

Where can you deliver orders?

We can ship worldwide. The cost of delivery will differ per destination. Please contact us for shipping details.

 

What are the payment terms for an invoice?

Our payment terms are 14 days from invoice date.

 

How long will I have to wait to receive my order?

Usually delivery takes 1-2 weeks depending on the size of your order and our manufacturing pipeline. Orders from stock can be shipped more quickly.

 

How do you accept payments?

We accept payments via wire transfer to our bank account. Please contact the finance team if you have specific questions.

 

Can you provide me with cutting services or change the shape of a panel?

Yes, please contact our sales team to discuss your specifications and requirements while ordering.

Bespoke designs and projects

Can you create a bespoke pattern?

Yes, we can. Please contact our sales team with your requirements and see our Products page for inspiration from some of the bespoke materials we have created in the past.

 

What is the procedure?

Step 1: Share your project idea (preferably with a drawing or mood board reflecting your desired pattern) with our sales team.
Step 2: We carry out some tests and if successful the project is approved and you can place your order.
Step 3: We manufacture and ship your order.

 

What are the lead times?

The average lead time for a bespoke project is 1-3 weeks.

 

What are the costs for bespoke orders?

Please contact our sales team to discuss as there are many variables.